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Warranty Administrator

Posted 10 months ago by Fouad Alghanim and Sons
Location Kuwait
Job Type Full Time
Salary Competitive
Sector Dealerships, Warranty
Gender Any
Nationality Any
Posted 10 months ago

Responsibilities, Major Tasks and Authorities:

  • Ensure all administrative functions within the warranty department are carried out in accordance with company policy.
  • Review warranty reporting systems with the line manager to identify improvements where possible.
  • Administer warranty policy in the best interests of the Audi Centre, manufacturer and customer.
  • To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
  • Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.
  • Maintain relationships with other staff members, specialist repairers and manufacturers representatives.
  • Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure.
  • Maintain knowledge on all warranty procedures and documentation.
  • Support other staff members on all warranty related matters.
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Fouad Alghanim and Sons
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http://www.faa.com.kw/

Kuwait’s leading premium automotive dealer, Fouad Alghanim and Sons Automotive is the official dealer for Audi, Lamborghini and Skoda in the State of Kuwait. FAA provides customers with a one-stop-...

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Sector Specialisms: Dealerships
Office Location: Safat, Kuwait
Phone Number: +965 181 1118