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Technical Consultant

Job Title: Technical Consultant
Contract Type: Full Time
Location: Kuwait
Industry:
Salary: Very Competitive
Reference: TECH
Contact Name: Sana Siddiqui
Contact Email: sana.siddiqui@babtain.com.kw
Job Published: May 08, 2017 13:34

Job Description

Responsibilities:

  • Participate in Training and evaluating the technical team for technical capabilities or new models launch as inquiries.
  • Monitor the quality performance of vehicles repairs through preparing and analysing the (IPQS) report and discuss the results with technical team.
  • Support technicians for most difficult repairs in line up with franchise operation guidelines, and inform the other branches for new or similar problems for further proper action.
  • Communicate with manufacture brands head office for any assistance, technical inquiries, and prepare all related reports accordingly.
  • Implement (F1) duties & monitor continuously towards adherence in workshop floor which has a positive impact on Customer Satisfaction trend.
  • Handle all service campaigns, analyse the results & prepare all related reports in coordination with warranty administrator.

 

To be considered for this role, you must have:

  • 5 years’ minimum experience as technical consultant/ advisor with automotive sector.
  • Education / Qualifications: University Degree (Bachelor of Mechanical or Electrical Engineering)

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