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Technical Consultant

Job Title: Technical Consultant
Contract Type: Full Time
Location: Kuwait
Industry:
Salary: Competitive
Reference: AB00536
Contact Name: Sana Siddiqui
Contact Email: recruitment@babtain.com.kw
Job Published: November 21, 2017 08:11

Job Description

Overview:

Support the technicians for technical issues and repairs the difficult maintenance problems as Nissan operation standards guidelines as well as training the employees for updated technical data.

 

Responsibilities:
  • Participate in Training and evaluating the technical team for technical capabilities or new models launch activity as business or work situations needs.
  • Monitor quality performance of vehicles through preparing and analyzing the (IPQS) report and discuss the results with technical team.
  • Support technicians for difficult repairs aligned with franchise operation guidelines, and inform the other branches for new or similar problems for further proper action.
  • Communicate with Nissan, Renault, etc manufacture brands for any assistance, problematic technical inquires, and prepare all related reports accordingly.
  • Implement (F1) activities & monitor continuously towards adherence in workshop floor which has a positive impact on Customer Satisfaction trend.
  • Handle all service campaigns, analyze the results & prepare all related reports in coordination with warranty administrator.
  • Forecast for counter measures parts required to all branches.
  • Ensure calibration or recalibration of all workshop tools on timely basis.
  • Prepare and submit all technical reports required.

 

Experience:

Minimum 5 years in similar position or related to business

 

Qualification:

University Degree (Bachelor of Mechanical or Electrical Engineering) or similar

 

Knowledge & Skills:
  • Mechanical — Knowledge of vehicles designs, uses, repair and maintenance.
  • Troubleshooting
  • Coaching/ Teaching
  • Customer focus
  • Problem Sensitivity
CANDIDATES MUST BE BASED IN KUWAIT TO BE CONSIDERED

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