One of the largest automotive dealership in the region is looking for a customer focused candidate to join their company. You will be responsible for providing professional, courteous and exceptional service to all customers. The successful candidate plays a key role in maintaining the showroom reputation and image.
- Answer incoming telephone calls: determine purpose of callers and forward calls to appropriate staff or department.
- Take and deliver messages when appropriate staff is unavailable.
- Answer questions related to the Company and provide callers
- Greet visitors in a polite and friendly manner to the showroom and direct them to the appropriate sales staff (Mazda/Peugeot).
- Coordinate service appointments, keeping advisors and technicians abreast of said appointments.
- Performing general administrative duties, such as taking care of plants and straightening magazines, to maintain the lobby or reception area.
- Receive incoming calls from customers and direct them to the concerned Department.
- Maintain a daily log of showroom customers/daily calls for inquiries for vehicle sales for Management review.
- Minimum 3 – 5 years in related field
- University graduate
- Females only
- Based in Kuwait
- Excellent communication skills in English & Arabic (read, write & speak)
- Customer service oriented skills
- Good organizational skills
- Good computer skills (MS Office software)
- Work on shift basis
- Ability to multi-task