Service Team Leader

Posted 3 months ago by Aspiriti Blue
Location GCC
Job Type Full Time
Salary Competitive
Sector Dealerships, Parts & Accessories, Service
Gender Any
Nationality Any
Posted 3 months ago

A well-known automotive dealership in the region is looking for a qualified and experienced Service Team Leader to join and lead their busy team. The candidate will be responsible for delivering a high level of service in the workshop and managing workflow. You will also be controlling work in progress and ensuring customer satisfaction.



  • Guide the technicians and provide technical support when required.
  • Ensure all customer concerns are addressed and maintain zero come back.
  • Ensure the service advisor is informed about any additional work or time that is required.
  • Engage in improving the skill level of the technicians by arranging suitable trainings for them and with the help of Service bulletins and Tech Information from TMC.
  • Distribute the workload among the technicians according to their skill level and monitor their productivity.
  • Ensure all special tools and repair manuals are available in good working order.
  • Coordinate with both internal and external parties for all necessary matters.
  • Ensure all productivity quality and safety standards and procedures set by the organization are implemented.
  • Responsible for the cleanliness of the work area and ensuring the technicians are appropriately dressed.
  • Ensure all the special tools and repair manuals are available in good working condition.
  • Prepare and provide various progress and status reports for management.
  • All other job related duties as assigned.



  • Technical School Certificate or Diploma in Automobile engineering or a related subject.
  • 5 - 6 years of relevant experience and/or equivalent combination of education and experience.
  • You should be able to demonstrate previous experience within a franchised dealership's service department in a similar role.
  • Good communication skills
  • An ability to prioritize your day, be a natural leader of people
  • Organized and proactive in your approach
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Aspiriti Blue

Aspiriti Blue is part of the Aspiriti Recruitment Group, the largest and longest established automotive & transport specialist recruitment consultancy. With many years’ experience in undertaking sp...

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