Service Supervisor

Job Title: Service Supervisor
Contract Type: Full Time
Location: GCC
Salary: Competitive
Reference: 17/06/12389
Contact Name: Chandre Sticht
Contact Email:
Job Published: June 21, 2017 12:53

Job Description

An established family group are seeking a well-motivated Service Supervisor for leading and developing a strong performing team capable of achieving workshop targets.



  • Plays a crucial role in achieving budgeted service revenue targets every month.
  • Demonstrates   people skills and technical skills     which play decisive role in crucial and critical customer handling.
  • Maintenance    and upkeep   of the   workshop   equipment’s   to   maximize   utilisation    and minimise downtime.  
  • Initiate procurement   of additional equipment’s   in line with business growth.
  • Controlling productive time and allocation ensure right job is allocated to right technician.
  • Monitoring   maintenance   and upkeep of workshop maintained       as     per      annul maintenance contract.
  • Optimizing productivity, efficiency and workshop output and review for continuous improvement.
  • Conduct weekly meeting with all productive to discuss their performance related matters.
  • Ensure high quality control of jobs undertaken.


To considered for this role:

  • Diploma or Bachelor of Automobile   /Mechanical   Engineering.
  • 3 to 5 years overall experience with automobile   dealership -  Out of which a minimum   3 years   in Service Dept. at supervisor level.
  • Product knowledge
  • Diagnostic Skills
  • Mentoring Skills
  • Interpersonal Skills
  • Competent to understand, complex systems of Modern Cars.
  • Competent to lead the team towards achievement of business and CSVscores.


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