Service Manager

Posted 4 months ago by Aspiriti Automotive
Location GCC
Job Type Full Time
Salary Competitive
Sector After Sales, Dealerships, Service
Gender Any
Nationality Any
Posted 4 months ago

An automotive distributor and a leading aftersales provider is looking a self-motivated service professional to supervise their service department. The successful candidate will be responsible for managing, controlling technical servicing and repair of all products supplied by the brand to ensure a high-level of customer satisfaction and service standards.



  • Direct and control the Service Department and related workshops staff to ensure that they are carrying out their responsibilities to the required standards.
  • Implement necessary policies and procedures to ensure that all d ay-to-d ay service activities are complied with the approved practices, quality standards and manufacturer’s technical standards.
  • Maintain regular contact with customers to ensure that there is continuous feedback about the quality of service provided.
  • Monitor service turnover and profit in accordance to sales information, service list and car warranties and recommend suit ab le remedies in case of weakness.
  • Arranges the workload of service in accordance to the actual number of vehicles sold.
  • Monitor the cost of services by reviewing and analyzing repair orders, services cost and other expenses.
  • Optimizes manpower performance by developing and implementing effective training plans.
  • Prepare all required service reports.



  • Bachelor’s Degree in engineering or any related Technic al field.
  • Minimum 3-5 years of related management experience.
  • Excellent communication and interpersonal skills.
  • Excellent written and verbal communication skills in Arabic and English.
  • Excellent computer skills.
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Aspiriti Automotive

ASPIRITI AUTOMOTIVE are the Middle East's longest and most established automotive recruitment specialists. As a major player in the market since 2002, Aspiriti's name is synonomous with top industr...

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