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Service Advisor

Job Title: Service Advisor
Contract Type: Full Time
Location: Kuwait
Industry:
Salary: Competitive
Reference: SERV
Contact Name: Saxon
Contact Email: Figarado
Job Published: June 11, 2017 09:47

Job Description

Responsibilities:
  • Determines need for repairs by road test, by use of mechanical testing devices, by questioning customer about vehicle's performance, or by visual inspection of vehicle
  • Estimates cost of repair and prepares itemized work order, listing costs of parts and labor
  • Deal with customer face to face and over phone
  • Check that the vehicle documentation is correct
  • Verifies and updates vehicle information on computer
  • Raise job cards and invoices
  • Coordinate with customers to identify and record the fault or services required
  • Extensively liaise with clients and respective internal department or workshop etc related to estimated time of job completion and to arrange alternative temporary replacement courtesy vehicle for client’s usage
  • Booking in customer vehicle for services and repairs
  • Prepare overall progress and invoicing
  • Arrange collection and delivery of customers vehicles
 
***CANDIDATES MUST BE BASED IN KUWAIT AND VISA MUST BE TRANSFERABLE TO BE CONSIDERED***