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Service Advisor

Job Title: Service Advisor
Contract Type: Full Time
Location: GCC
Industry:
Salary: Competitive
Reference: 17/11/12523
Contact Name: Chandre Sticht
Contact Email: contact@aspiriti.com
Job Published: November 09, 2017 11:07

Job Description

Committed in servicing? A pioneer in automotive distribution and an after-sales provider is looking for a positive and experienced candidate to join their prestigious company. Your main responsibility is to schedule service and handle administrative aspects of customer service departments.

 

Responsibilities

  • Greeting customers and scheduling service appointments
  • Cataloguing customers concerns and comments
  • Writing service orders and descriptions of problems and repairs
  • Translating customers’ repair problems into standard repair terminology
  • Explaining repairs to customers Test-driving vehicles to confirm service repairs
  • Estimating the cost and time needed for repairs
  • Handling customer complaints

 

 

Qualifications

  • Must be in KSA with transferable iqama.
  • Premium brand experience
  • Bachelor’s degree
  • Customer service skills.
  • Sales experience
  • Proficiency with computers and technology
  • Ability to communicate complex technical concepts to laypeople
  • Fluent in both Arabic and English

 

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