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Senior Technical Trainer

Job Title: Senior Technical Trainer
Contract Type: Full Time
Location: Doha
Industry:
Salary: 0
Reference: REF - 004
Contact Name: Rona Mantuano
Contact Email: rona.mantuano@shalmana.com
Job Published: July 03, 2018 09:53

Job Description

  1. Prepare training content, training curriculum based on Nissan/Infiniti guidelines, Available Nissan/Infiniti training materials and identified workshop service recruitment.
  2. Participate in Manufacturers/Principals overseas & local training programs as directed by the Management
  3. Seek and self-learn to be updated with product knowledge and vehicle service technical information
  4. Prepare and cascade New Model product and service information
  5. Conduct technical service training to fleet customer’s maintenance teams
  6. Conduct Special training programs based on TCS & Technical support request
  7. Provide On-The-Job (OJT) as and when needed.
  8. Collect training feedback and set-up counter measures and action plans to support improvement
  9. Prepare and present to the immediate supervisor/management details of training program conducted
  10. Support service personnel in guiding and resolving technical issues either on a one on one basis or in groups
  11. Follow and work within training budgets approved
  12. Assist in the planning and executives KPI’s (Key Performance Indicators) set for Service Technical Training
  13. Support and assist in conducting annual National Contest (NISAC & NISTEC)

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