Sales Supervisor - Wholesale Parts Aftermarket

Job Title: Sales Supervisor - Wholesale Parts Aftermarket
Contract Type: Full Time
Location: Qatar
Reference: SSW002
Contact Name: Ernesto Pavia
Contact Email:
Job Published: July 17, 2017 13:21

Job Description

Jaidah Group is looking for a Sales Supervisor to join their Independent After Market Department.


Main responsibilities include but not limited to:

  • Maintain relationships with existing customers and generate new customers.
  • Represent the company by visiting customers in their offices to inquire about their ongoing needs, suggesting alternatives to fit their requirements or providing solutions for any problems that occur.
  • Promote products and implement the sales procedures for automotive parts and services.
  • Estimate the volume of sales expected in the consigned region of coverage and report back to the sales dept. for the preparation of the yearly department budget.
  • Prepare a comprehensive file of catalogues and information pertaining to all products offered by the company.
  • Assist the department Manager in developing marketing campaigns and promotion activities for the retail facility.
  • Create a list of potential customers and a referrals list, for future contact.
  • Acknowledge customer complaints and offer to assist in exploring the reasons for them, and work
    to ensure immediate satisfactory settlement of issues.
  • Contribute to improving sales policies and procedures, and service, and suggest methods for increasing department sales.
  • Promote Jaidah name and reputation, by keeping all moral standards of the organization.
  • Collect market information and intelligence of all our competitors.
  • Explain credit terms and facilities in opening new credit accounts with Jaidah.     
  • Analyze stocking levels and usage of parts to determine what needs to be stocked at each stocking location.
  • Follow up on all back orders.    
    Monitor lost sales and take corrective actions     
  • Monitor stock turns.    
  • Create reports showing the performance of key
    customers & sales consultants.
  • Supervise and direct the day to day activities
  • Responsible for maintaining accurate inventory levels
  • Perform other duties as assigned by management
  • Strategic Mindset – Has understanding of global industry or market; creates breakthrough strategies that alter the competitive dynamics in a market, and establishes a series of competitive advantages yielding profitability that exceeds expectations for the organization.
  • Results Driven – Produces results that exceed strategic objectives via a combination of planning and implementation, while living the Dover Values.
  • Customer Impact – Creates value for customers addressing known and unknown needs.
  • Knows and understands all aspects of the global market, including: economics (regulatory issues, corporate compliance, etc.), products and services, channels, the customers and their end-markets.



  • MBA,  Degree or Diploma in related field/business
  • Minimum 7 years experience in Parts, Tyres & Batteries (Preferably at least 2 fields experience)
  • Sales experience in the Automotive
    industry sales experience in local (Qatar) or
    Gulf Market
  • Technical background and ability to read and understand technical terms and products specifications.
  • Good communication skills in English
    & Hindi, added advantage if knows Arabic
  • Ability to use the DMS and computer to search part number     
  • Computer Skills: Excel, Word, PowerPoint
  • Excellent customer service ability
  • Commercial focus
  • Proven sales ability
  • Valid Driving License