A well-known car buying services company in the region is looking for a proactive sales center agent to join their company. The successful candidate will be responsible for engaging current/prospective customers selling products and services through outbound dialing.
- Professionally make outbound telephone calls in a timely manner following proper quality control guidelines.
- Provide a consultative relationship with consumers supported by excellent product knowledge, and a thorough understanding of services offered.
- Proactively rebuttal customers while providing excellent customer service.
- Establish solid relationships with customers by maintaining positive, professional, and effective communication relationships.
- Record, report and maintain call center information as required.
- Maintain the highest standards of customer service.
- Customer centric focus with a sales friendly attitude.
- 3 – 5 years of Outbound call center sales experience.
- Ability to make outbound calls in a high volume team-oriented call center environment.
- Computer literate.
- Must be fluent in speaking, reading, writing and understanding the English language for purposes of performing necessary job duties.
- Good listening skills and the ability to deal tactfully and effectively with customers in a fast-paced sales environment.
- Excellent telephone etiquette and demeanor.
- Ability to maintain at all times a professional, positive, and friendly attitude.