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Regional Business and Sales Development Manager

Job Title: Regional Business and Sales Development Manager
Contract Type: Full Time
Location: GCC
Industry:
Salary: Competitive
Reference: 18/02/12622
Contact Name: Jack Stamp
Contact Email: contact@aspiriti.com
Job Published: February 06, 2018 09:51

Job Description

A well-respected conglomerate that brings together a diverse group of dynamic businesses is looking for an experienced candidate. The main purpose of the role is to deliver sales growth and after sales care through a motivated dealer network and to approach all aspects of the sales and after sales processes to ensure the highest levels of customer satisfaction are delivered consistently.

 

Responsibilities

  • Prospect for and appoint high quality dealers (sales and after sales) throughout the GCC
  • Assist new dealers with initial set up and stock ordering
  • Manage core KPI deliverables of the dealer network to ensure sales are driven through efficient customer follow up and showroom sales process.
  • Manage dealer network stock and ensure sufficient stocks available at all times
  • Manage core KPIs of the after sales area to ensure the highest levels of customer satisfaction are being delivered at all times.
  • Monitor dealer network for adherence to the corporate and business standards as laid out in the standards document.
  • Working with the CRM department, monitor levels of customer satisfaction and take appropriate actions when the CSI levels are below standard.
  • Assist with local product launches on an as when required basis.
  • Visit each dealer on at least a two-week basis and review the stock holding, daily sales and demo logs etc. as well as coach the dealers to improve levels of performance.
  • All dealer visits are to be followed up with a dealer visit report for head office review.

 

Qualifications

  • Must have or be at the standard of bachelor’s degree.
  • Around 5 to 7 years overall relevant work experience and experience in a customer driven company.
  • Speaks Arabic and English
  • Excellent communication skills
  • Planning and organizing skills
  • Analytical skills
  • Customer focused approach
  • Team Building skills
  • Selling skills
  • Strong people skills
  • Full understanding of the sales and after sales processes