Parts Sales & Service Representative vacant positions are available for Jeddah, Riyadh and Dammam.
Generate sales of parts and service by proposing parts and services to customers in the region. Acting as liaison between Rolaco parts and service organization and customers.
Key Accountabilities & Activities:
- Be the link between the customer and the service and parts operation.
- Propose parts agreements and service contracts to the customers.
- Ensure that customers at all point of time is are updated on the progress of their service and repair of their equipment.
- Ensure a regular follow-up with parts department regarding parts delivery, and with service department regarding repairs of vehicles and machines.
- Follow-up on fleet customers to ensure target penetration of parts and service.
- Provide support to the Manager on customer visits, outstanding quotations and parts deliveries, customer complaints and follow-up.
- Compile and update weekly and monthly reports as required.
- Ensure all necessary paper work and filing is carried out according to Rolaco’s Policies and Procedures.
Job related Skills:
- Computer Literacy Skills (Word, Excel. PowerPoint)
- Computer literate
- Analytical Skills
- Problem Solving Skills
- Planning & Organizing Skills