Parts Sales & Service Representative

Job Title: Parts Sales & Service Representative
Contract Type: Full Time
Location: Saudi Arabia
Salary: 6000 - 10000 SR
Reference: PSSR - 2
Contact Name: Anan Banakhar
Contact Email:
Job Published: April 12, 2017 14:23

Job Description

Parts Sales & Service Representative vacant positions are available for Jeddah, Riyadh and Dammam. 

Role Purpose:

Generate sales of parts and service by proposing parts and services to customers in the region. Acting as liaison between Rolaco parts and service organization and customers.

Key Accountabilities & Activities:

  • Be the link between the customer and the service and parts operation.
  • Propose parts agreements and service contracts to the customers.
  • Ensure that customers at all point of time is are updated on the progress of their service and repair of their equipment.
  • Ensure a regular follow-up with parts department regarding parts delivery, and with service department regarding repairs of vehicles and machines.
  • Follow-up on fleet customers to ensure target penetration of parts and service.
  • Provide support to the Manager on customer visits, outstanding quotations and parts deliveries, customer complaints and follow-up.
  • Compile and update weekly and monthly reports as required.
  • Ensure all necessary paper work and filing is carried out according to Rolaco’s Policies and Procedures.

Job related Skills:

  • Computer Literacy Skills (Word, Excel. PowerPoint)
  • Computer literate
  • Analytical Skills
  • Problem Solving Skills
  • Planning & Organizing Skills