Mechanical Service Advisor – Engineer

Posted 4 months ago by Al-Mansour Automotive
Location Egypt
Job Type Full Time
Salary Competitive
Sector Commercial Vehicles, Dealerships, Sales, Service
Gender Male
Nationality Egyptian
Posted 4 months ago
Job Descriptions:
  • Responsible for workshop working to capacity.
  • He handles customer complaints within the bounds of his authority.
  • The Service Advisor endeavours to provide the best possible quality of service which ultimately will serve to bring in new customers.
  • Responsible for keeping appointments and deadlines
  • Responsible for securing regular customer relations.
  • Responsible for Communication between Reception, Parts Department, Workshop and customers.
  • Responsible for organizing customer reception and flow of work.
  • Responsible of all his working materials.
  • Responsible for the workshop's image.
  • Responsible for the workshop's parts turnover.
  • Responsible for his Team in case of Team Leader absence.
  • Responsible to promote parts & accessories sales.
  • To follow up with warranty department customer warranty/goodwill.
  • The Service Advisor ensures responsibilities of the Service Reception are carried out according to the official service guidelines.


To be considered for this role, you must have:
  • Minimum two years of experience in Automotive filed
  • Very Good English Language
  • Engineering bachelor degree is a must (Mechanical, Electrical, Power engineering)
  • Selling skills
  • Excellent behaviour skills
  • Problem solving skills
  • Negotiation skills
Local based candidates are prefered. 
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Al-Mansour Automotive

Our founding father Loutfy Mansour had left us with a great heritage to hold on to. A great, rich culture that has kept us winning throughout history, and we proudly pass it on to new generations t...

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Sector Specialisms: Dealerships, Sales, Service
Office Location: Alexandria, Egypt