Mechanical Service Advisor – Engineer

Job Title: Mechanical Service Advisor – Engineer
Contract Type: Full Time
Location: Egypt
Salary: Competitive
Contact Name: Ahmed Tarek
Contact Email:
Job Published: March 25, 2018 13:45

Job Description

Job Descriptions:
  • Responsible for workshop working to capacity.
  • He handles customer complaints within the bounds of his authority.
  • The Service Advisor endeavours to provide the best possible quality of service which ultimately will serve to bring in new customers.
  • Responsible for keeping appointments and deadlines
  • Responsible for securing regular customer relations.
  • Responsible for Communication between Reception, Parts Department, Workshop and customers.
  • Responsible for organizing customer reception and flow of work.
  • Responsible of all his working materials.
  • Responsible for the workshop's image.
  • Responsible for the workshop's parts turnover.
  • Responsible for his Team in case of Team Leader absence.
  • Responsible to promote parts & accessories sales.
  • To follow up with warranty department customer warranty/goodwill.
  • The Service Advisor ensures responsibilities of the Service Reception are carried out according to the official service guidelines.


To be considered for this role, you must have:
  • Minimum two years of experience in Automotive filed
  • Very Good English Language
  • Engineering bachelor degree is a must (Mechanical, Electrical, Power engineering)
  • Selling skills
  • Excellent behaviour skills
  • Problem solving skills
  • Negotiation skills
Local based candidates are prefered.