CRM Manager

Posted about 1 month ago by Aspiriti Automotive
Location GCC
Job Type Full Time
Salary Competitive
Sector Car Rental, Logistics And Supply Chain, Transportation
Gender Any, Female
Nationality Any
Posted about 1 month ago

A large fleet solutions company is looking for a self-motivated CRM professional to join their company. You will be responsible in developing the business plan, strategy and providing leadership to teams in the delivery of high-standards of customer experience and the established objectives and KPIs.



  • Must set up the whole CRM system as there is not one.
  • Must get involved with Audit research, call center, customer relationship / cycle, service delivery, SOA’s and customer service / query manager.
  • Define and implement customer interaction strategy
  • Define customer touch points and customer interactions.
  • Working with external agencies and suppliers to ensure the successful delivery of the CRM plan.
  • Planning, managing and delivering multi-channel, digital CRM marketing campaigns.
  • Segmenting of the CRM database to enable tailored and relevant marketing messages to customers.
  • Ensure return on investment through KPI’s and performance metrics.



  • Bachelor’s degree.
  • Confident and articulate communicator capable of inspiring strong collaboration in an organization
  • 5+ years’ experience as a CRM Manager
  • Preferably female candidates.
  • Ideally someone with automotive background.
  • Strong background in customer acquisition, re-engagement and retention strategies.
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Aspiriti Automotive

ASPIRITI AUTOMOTIVE are the Middle East's longest and most established automotive recruitment specialists. As a major player in the market since 2002, Aspiriti's name is synonomous with top industr...

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