Client Services Manager

Posted 11 days ago by Aspiriti Automotive
Location GCC
Job Type Full Time
Salary Competitive
Sector After Sales, Dealerships, Sales, Service
Gender Any
Nationality Any
Posted 11 days ago

An established automotive pioneer that aims in improving performance and high-quality standards of customer service is looking for a dynamic service oriented professional to join their Marketing department. You will be the business unit/s trusted partner and advisor and build consistent trustworthy relationships



  • Coordinate and Manager all brand related Marketing campaigns, taking direct brief requirements from key staff (sales, brand, service)
  • Management of budget control, scope of work and in or work in progress, prevention of errors – financial loss control
  • Adopt a culture of “partners to the client’s business” and not “brief takers”
  • In collaboration with the Department Head, submit, prepare and lead the meetings of all product/ brand related campaign projects, including all campaign and month reports
  • Display entrepreneurial thinking by driving growth opportunities to the client and the internal marketing team
  • Ensure relevancy of message and facts of campaigns by closely aligning product USP’s to the campaigns
  • Display pro-activeness and passion by researching the challenges clients face and disseminating interesting pieces relevant to client/ creative/ strategy
  • Ensure collaboration of the creative and operational marketing teams to continuously improve department outputs
  • Conduct case study reporting where requires
  • Prepare and run the briefings (sales team and media strategy team – planning)
  • Analyse and measure the impact of advertising and promotional campaigns
  • Take care of the monthly follow up of competitors (analyse the advertising checking service and the competitors’ investments
  • Check the legal value of advertising offers and messages



  • Self- starter with initiative and ability to work autonomously within a team environment
  • Exceptional project management skills and the ability to work under pressure
  • Dealer Marketing experience mandatory, GCC preferred
  • Agency experience essential
  • Can illustrate full TTL experience with a focus on digital; SEO, SEM and SoMe channel experience
  • Good presentation skills with a demonstrated ability to understand communication a wide-range of complex, technical or sensitive subjects internally
  • Leadership potential with proven track record of junior staff management and motivation
  • Results driven, an eye for attention to detail
  • Proven track record of agency and / or automotive experience
  • Fully computer literate
  • Proficiency in English, Arabic beneficial
Share this Job
Aspiriti Automotive

ASPIRITI AUTOMOTIVE are the Middle East's longest and most established automotive recruitment specialists. As a major player in the market since 2002, Aspiriti's name is synonomous with top industr...

Live Jobs: 59 - View all Jobs
Sector Specialisms: Recruitment
Office Location: 2902, Mazaya Business Avenue AA1, Jumeirah Lakes Tower, Dubai
Phone Number: +971 4368 8597