To support the goal of providing our company’s customers with a world-class experience.In particular, the Call Center Agent assesses and recommends improvements in long-term operations, analyzes operational performance and develops creative initiatives to improve the customer experience.
- Arabic- and English-Speaker
- Ability to manage multiple tasks concurrently, including complex projects
- Ability to effectively communicate to all levels of the organization and external parties including customers and prospective customers
- Strong working knowledge of MS Suite (Excel, Access, Word)
- Self-motivated and self-directed, with a positive attitude
- Experience in a customer-driven environment
- Accepts responsibility, accountability and takes pride in work.
- Critical and creative thinking are essential.
- Must have a flexible schedule and be willing to work varied hours and days.
Any School or Graduate Certification
Customer Support experience