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Call Center Agents

Job Title: Call Center Agents
Contract Type: Full Time
Location: Dubai
Industry:
Salary: Negotiable
Reference: CCA-2
Contact Name: Zakir Hussain
Contact Email: sacrecruitment2016@gmail.com
Job Published: April 11, 2017 13:32

Job Description

To support the goal of providing our company’s customers with a world-class experience.In particular, the Call Center Agent assesses and recommends improvements in long-term operations, analyzes operational performance and develops creative initiatives to improve   the customer experience. 

  • Arabic- and English-Speaker
  • Ability to manage multiple tasks concurrently, including complex projects
  • Ability to effectively communicate to all levels of the organization and external parties including customers and prospective customers
  • Strong working knowledge of MS Suite (Excel, Access, Word)
  • Self-motivated and self-directed, with a positive attitude
  • Experience in a customer-driven environment
  • Accepts responsibility, accountability and takes pride in work.
  • Critical and creative thinking are essential.
  • Must have a flexible schedule and be willing to work varied hours and days.

    Qualification

  • Any School or Graduate Certification

  • Customer Support experience